Pricing
Two plans, and the only question is how much you send
Both open the whole product. Nothing is held back on the cheaper one — no locked features, no seat count, no campaign limit. They differ in one thing: whether you pay per message, or pay once and stop counting.
Access
Cheaper at your volumePay for what you send
₹2,000a month
- A template costs
- 15 paise, taken from your credits
- What stops you
- Your credit balance. Top up whenever, in any amount.
- Worth it
- Under about 6,667 messages a month.
Unlimited
Stop counting messages
₹3,000a month
- A template costs
- Nothing. Sending is included.
- What stops you
- Fair use, 1,00,000 messages a month. Ask and we will raise it.
- Worth it
- Over about 6,667 messages a month.
Which one
Find where the two lines cross
Access starts lower and climbs with every message. Unlimited is flat. Move the slider to roughly what you send in a month.
The two cost the same at 6,667 messages a month.
Access saves you ₹400 a month at this volume.
In both plans
The cheaper plan is not the smaller one
There is no feature held back for the more expensive tier, and no limit on team members, contacts, campaigns or connected numbers. Everything below is in both.
Campaigns
Send to a segment, paced and resumable.
Shared inbox
Every conversation, with your whole team in it.
Templates
Draft, submit to Meta, track approvals.
Contacts
Import, tag, and build audiences from any field.
Flows
Automatic replies and routing, built visually.
Senders
As many WhatsApp numbers as you have.
API and webhooks
Send from your own backend, get events pushed back.
Reports
Delivery, reads and failures, per campaign.
Failure tracking
Every refusal grouped by cause, not a wall of errors.
Team and roles
Invite people, decide what each can reach.
Never charged
What costs nothing on either plan
A credit is only ever spent on a template going out. Everything that comes back, and everything you do in reply, is free.
- Replying in the inboxFree
- Inside WhatsApp's 24 hour window, which is the only place the inbox lets you reply.
- Receiving a messageFree
- Inbound is never charged, at any volume.
- Delivery and read receiptsFree
- Including the webhooks that carry them to you.
- Attachments from the inboxFree
- Images, documents, audio.
- Creating and syncing templatesFree
- However many times Meta sends one back.
- A message that never arrivesFree
- Refunded automatically. WhatsApp bills on delivery, so we do too.
Credits
Fifteen paise, and only when it lands
On Access, one template out is one credit, and a credit is 15 paise. Top up in any amount — credits do not expire and they are still there if you move plans or let one lapse.
Firing a campaign sets the whole cost aside up front, so it cannot half-send. Anything WhatsApp refuses, or accepts and never delivers, comes back to your balance automatically.
Getting started
Try it for a week first
There is a seven day trial of each plan. Ask for one and we will put your workspace on it — no card, and it simply stops at the end rather than turning into a bill.
Self-serve purchase is not open yet, so plans are started by us. Tell us roughly what you send a month and we will say which of the two you actually want, even when that is the cheaper one.
Before you ask
Questions people ask before they buy
What does a WhatsApp message cost?
On Access, ₹2,000 a month plus 15 paise for every message that is delivered. On Unlimited, ₹3,000 a month with nothing counted per message. Meta's own conversation charges are included in both — there is no second bill.
Do I pay for messages that are not delivered?
No. You are charged when WhatsApp confirms delivery, not when the message leaves. Anything that fails — a number that no longer exists, a handset that never comes back online — is refunded to your balance automatically, without you asking. Most providers in this market charge on send.
Is replying to a customer free?
Yes. A reply inside the 24 hour window WhatsApp opens when a customer messages you costs nothing, on either plan. Only the templates you start a conversation with are counted.
Which plan is cheaper for me?
Work it out on the slider above — it shows where the two lines cross for your volume. Roughly: below about 6,667 messages a month Access is cheaper, and above it Unlimited is. We will tell you which one you want even when it is the cheaper one.
Do I keep my WhatsApp number if I leave?
Yes. Sendrix is a Meta Tech Provider, so your WhatsApp Business Account is yours: the number, the approved templates and the quality rating all sit on your own account rather than being rented from ours. If you move to another provider you take them with you.
Is there a free trial?
There is a seven day trial of either plan, with no card. It stops at the end rather than turning into a bill. Ask for one and we will put your workspace on it.